Elevenses Distillery Privacy Policy
Last updated: 6 October 2025
Introduction
At Elevenses Distillery, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us online.
What Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, delivery address (if you make a purchase or sign up for our newsletter).
- Order information: Products purchased, payment details (securely processed by our payment partners), and order history.
- Website usage data: Pages visited, time spent on our site, and how you interact with our content.
- Cookies and tracking: We use cookies and similar technologies to enhance your experience, remember your preferences, and gather analytics.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to your inquiries and provide customer support
- Send you updates about your orders or our products (if you opt in)
- Improve our website and services
- Analyse visitor behaviour to help us understand how our website is used
- Show you relevant ads and offers based on your interests (advertising analytics)
Advertising and Analytics
We may use third-party services (such as Google Analytics or Facebook Pixel) to collect information about your visit and help us:
- Understand website traffic and usage patterns
- Measure the effectiveness of our marketing campaigns
- Deliver targeted advertisements that may interest you
These services may use cookies or similar technologies to collect data. You can manage your cookie preferences at any time via your browser settings.
Sharing Your Data
We do not sell your personal information. We may share your details with trusted partners who help us run our website, process orders, or deliver marketing communications. All partners are required to keep your data secure and use it only for the agreed purpose.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Ask us to delete your data (where legally possible)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at jake@elevensesdistillery.co.uk.
Data Security
We take data security seriously and use industry-standard measures to protect your information from loss, misuse, or unauthorised access.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch:
- Email: jake@elevensesdistillery.co.uk
- Address: Elevenses Distillery, Park Y Faenol, Bangor, LL57 4BP, North Wales